2024 Women in Practice Management Forum-Keynote - Being a Servant Leader Without Setting Yourself On Fire

Video Transcription

Video Summary

The video transcript featured a presentation at an event hosted by NextGen, an EHR practice management provider. The session began with the company's goals for the event: learning from peers, recharging, and connecting with professionals. Laura Pata from Infinix Healthcare introduced herself, highlighted issues with orthopedic surgeons' reimbursements, and discussed leveraging AI in healthcare for efficiency in tasks like coding and insurance work.<br /><br />Laura elaborated on Infinix’s tech-enabled solutions for patient access, mentioning they manage millions of prior authorizations annually. The goal is to utilize data for predictive analysis to ensure practices remain financially viable.<br /><br />The keynote speaker, Andrea from ProLiant Surgeons, addressed burnout and servant leadership. She shared personal experiences of being overworked and emphasized the importance of setting boundaries, maintaining personal integrity, and avoiding burnout by trusting one's instincts and having clear boundaries and goals. Andrea encouraged leaders to act with integrity and respect, to be open-minded, and to engage in self-care while supporting others without compromising their own well-being.<br /><br />The session ended with Andrea encouraging maintaining personal values and reflecting on past experiences to enhance future leadership skills. Stephanie Anderson from PeopleCentric was introduced next to discuss communication styles.

Keywords

NextGen

EHR

AI in healthcare

orthopedic surgeons

predictive analysis

servant leadership

burnout prevention

communication styles