2024 Women in Practice Management Forum-People Centric Communication

Video Transcription

Video Summary

The presentation focused on improving communication through understanding different communication styles. The speaker, from People Centric Consulting Group, emphasized the importance of aligning and empowering people within organizations, particularly in healthcare, by effectively assessing and fostering a positive culture. The session was interactive, encouraging attendees to discover their communication styles through a quiz, identifying themselves as either go-getters, empathizers, outliners, or whiteboarders. The speaker stressed the importance of understanding these styles to improve leadership and influence by meeting others where they are in their communication preferences. Strategies for engaging with each style were discussed, like allowing time for outliners to process information, giving empathizers the space to consider others' perspectives, and providing go-getters with direct and succinct information. The session concluded with a reminder that effective communication requires openness to being wrong and adapting to the communication needs of others, which enhances influence and leadership.

Keywords

communication styles

People Centric Consulting Group

organizational culture

healthcare communication

leadership influence

interactive quiz

engagement strategies

effective communication