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Benchmarking Learning Moment
Completing the AAOE Benchmarking Survey
Completing the AAOE Benchmarking Survey
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Thank you for that wonderful introduction. I'll go through some housekeeping rules, or not, you've all seen those before. Again, the check-in code is 410632. We have no financial ties at all. So today we're going to learn to acquire tools, resources, strategies for successfully completing the benchmarking survey. We'll learn how to analyze the data needed to complete the benchmarking survey, and we will assess the benefits of participating. Has anyone completed the survey before that's here today? Excellent. We've got some newbies here. But today we're going to learn what you need to do to complete the survey. It's not as difficult as you might think, or if you think it's easy, great. We will help you. Our orthopedic survey is orthopedic-specific. All practice sizes and settings are represented, and we have customized filters for all of the data that's presented, which makes it very easy to find your own practice within the data. One thing that we wanted to show you that's super helpful is that when you are looking at the data, you can filter down so specifically. So for instance, if you look at the very top number, the 597,000, that is just orthopedic surgeon compensation. But then if you drill down to the spine category, which is the second number, 793,000, you'll see a huge discrepancy there. Well, in the data, the spine surgeons make a lot more than just the average total orthopedic surgeon. So when a spine surgeon comes to you and says, hey, you know, I want to know what my average compensation is against the benchmark, you can drill down and see the actual spine surgeons in comparison. And then at the bottom, you see the average general orthopedic surgeon. Well, they're at 582,000, which is, again, different from spine. So when you drill down to the specifics, you'll see that there's a difference. And likewise, with the number of physicians within each practice, it varies. So when you're looking at a practice with only one to five physicians, you have 485,000 is your average compensation. But then when you go higher to 13 to 20, you have 567,000 as the average. And then with over 20 physicians, the average compensation jumps to 615,000. This is an example of what you can see in our benchmarking data. After you complete the survey, you have free access to all of this. And this is just one example of what you can see of a cost per patient visit. You can see year over year the difference. You can see average. You can see your practice against the average. You can see the 25th percentile, the median, 75th, and the 90th. And we also see the formula, which is how when you do complete the survey, you're given specific instructions of how to complete the data or how to put the data in. But this tells you now the formula. For instance, this one is the total overhead expenses from the income statement divided by new and return patient visits. There's also a tab at the bottom where you can drill down and see the actual numbers behind some of this, which is your cost per patient visit. Sometimes it's just a graph, and then you can drill down. This is a dashboard example that we have. It's a key ratios dashboard. Again, this is all given to you for free if you complete the survey. This one shows your patient per set AR, overhead by net collections, your staff cost, cost per patient visit, net collection ratio, your surgical cases, square foot, staff per 1,000 visits, staff per 10,000 work RVUs, and the percent outsourced services by net collections. You see all those filters at the top. You can drill down by state, by survey period, by region, practice size, revenue size. All of these are invaluable when you're trying to compare yourself against others in the data set. Here are another example of benchmarking results. This is staff cost, and then you have it as a by service line. This is a dashboard to show the, I can't read my writing, but this is the staff cost by service line. You've got therapy, you've got MRI, x-ray, DME, and general orthopedics. Then in this little arc here at the bottom right, you can see your percentile. You can also click on any of these and drill down. In the survey, we collect data on provider productivity, practice administrator compensation, employee salaries and FTE, expenses, and revenue. We also collect payer mix, accounts receivable, ancillary services, physician recruitment, and then there's a section for other. This is where I'll turn it over to Terry. This is where I'll turn it over to Terry, who will talk to you about preparing for the survey. Thank you, Beverly. Good morning. I see a few faces from yesterday, so I guess we did not scare you off when we did our first presentation on benchmarking. So Beverly's shown you the type of information you can get and some of the benefits of the survey. I'm going to kind of show you how you go about preparing for it, where you pull the information from, and give you some helpful tips. Just a few things I'll touch on that Beverly went over. Some of those graphs, it's funny because there's things I never thought of looking at my staff cost as a percent of revenue. Most people go, well, I have five doctors. You should have four employees per doctor. Well, orthopedics doesn't work like that. Orthopedics, you've got x-ray. If you've got PT, you've got MRI. I mean, I'm up close to seven employees per doctor, but if you're using employees to generate revenue, my staff percent as a cost of revenue is under 30%. So it's funny how some numbers in the survey will tell you one thing, that maybe you have too many employees if you listen to other people. But when you really get down and look at some of the data that's available, that's not necessarily the case. So the information you're going to need, a lot of it's going to come from your EMR. Your practice management system, you know, your provider details, your production, your payer mix, your AR and aging. A lot of this you've probably already pulled. You probably did it for your year-end reporting. I do it. I put it in a folder because I know I'm going to need it for my benchmarking, and I just put it aside until the survey is released so I can go in and do it. You know, when you talk about provider details, you're going to need, you know, generally you put in by initials just so you can identify them as you're doing the survey. You'll put in their MPI, years they've been in the practice. That's something we've added lately because it is a lot different comparing compensation for a doctor that's been in the practice five years versus 15 years. So we felt it was important when people start looking at average salaries and things like that, there's a big difference in that. So years with the practice, specialty, because you can drill down by their subspecialty. To get better information for them. And then the production by provider, that's going to come down to surgical cases, you know, inpatient, outpatient, ASC, and then new patient visits and total visits. Now, there's been, I know, I had a discussion with someone at dinner last night. There's some limitations because I see a patient in January, they come back in June for a different problem. The way we set them are, we'll not let them have a patient type different problem, and they can't put them in as a new patient because of coding. So there are some limitations there. So you may have to kind of work around that to get a true number on your number of visits. But, you know, surgery follow-ups, all of that plays into your production. We look at injections that your doctor does. And other production things, you look at x-ray numbers and things like that. Your payer mix details, I mean, I think we all know how to look at our payer mix. You go in. On the survey, it's broken down to Medicare, commercial, workers' comp, and other government programs. You know, your VA, your Medicaid. I think Medicaid actually is separate. And then your other government programs, your TRICARE, maybe VA, things like that. And your AR aging, of course, we all know you just enter the information from the end of the year into the AR report. So those are all reports we're all very familiar with. We all look at them all the time. So you should have pretty easy access to that. You know, provider compensation can be a little bit more difficult, you know, some of this. Because if you don't know what's going on, if you're in a huge organization like BEV, where you've got a human resource department that's handling all that, you may have to call them, get some information. For me, it's easy because, you know, I pass out the W-2s. I do the 401K contribution and all that. So I have access to that. But you'll need their provider compensation from both their W-2 and their K-1s. If you're in an S-corp or something like that where you get a K-1, you know, you need to include that compensation. If you have earnings from an ASC and you have access to those, if you can enter those. And also call pay. If you get paid for call, there's a spot to enter that. And real estate earnings. If your real estate like ours is in a separate entity, it's wholly owned by the doctors, but it's a separate entity, and they get revenue for that, that needs to be added as well. But that would all come from a K-1 or a W-2. And then recruitment data. If you've been recruiting physicians in the last few years or in the last year, you know, did you get hospital help? You know, what was your – did you give them moving allowance? Things like that. Partnership track. How long does it take for them to become a partner? And things like that on the recruitment details. You know, payroll accounts. Payroll accounts, payable, and general ledger. You know, that's where you're going to get your P&L is where most of your expense information is going to come from. Your revenue is going to come, obviously. Most of it's going to come out of your EMR, your production. Practice administrator and senior executive compensation. I'm assuming you probably have that broken out separately on your P&L. Everyone's P&L is going to be different. You know, mine is about 10 pages long. I'm sure Bev looks at hers, it's probably 100 pages long. So it all depends how your P&L is set up. But that's where that's going to come from. You know, employee is an employee FTE and their compensation. And there's a formula in the survey if you have a part-time employee how to figure out, you know, if they're .25, .4, .5, or whatever. So we can get a kind of accurate accounting when we start talking about salaries. And non-staff expenses. You know, obviously that's going to be IT and those sort of things that play into it. And they're all broken down. We'll talk about that. Building and equipment information. Again, you know, what do you pay for rent? What do you pay for janitorial? What do you pay for utilities? And that sort of stuff because, you know, we're looking at square footage and how much you generate per square foot. So that's important there. And then your individual ancillary data. You know, if you have PT, if you have MRI, if your surgery center is part of your practice and it's part of your practice revenue flow, depending on our practice, our PAs are considered ancillary income because they work for the practice and not an individual doctor. So they go under ancillary. Your DME x-ray is broken out separately as well. So your ancillary data. And, again, all of this is probably stuff you have in reports that you've already pulled for your end-of-the-year reporting. You know, you'll need to know when we start talking about your staff assignments, you obviously need to know what role everybody plays in the organization when you start getting into the survey, the salary portion where you're listing people by position. Just my trick on that, I take my stack of W-2s. Again, I don't have 150 employees. I only have 80. And I say, okay, this person's MA, this person's front desk, this person's in PT, and I just do it like that. And then I go through department by department and enter my information there. You may have an HR manager that can help you with that, or you may be the HR manager and be doing that. You know, for some of us, all four of those things on the left, that's one person. For other people, it's not. So, again, you may have to ask for help within your organization from different departments to get all the information you need. You know, and then, again, it talks over here about how we break out, how you determine what an FTE is and how to figure that. And it takes some time. Like I told you all yesterday, I've just completed mine for 2022. It took me about six hours. I didn't do it all at once. I broke it up over about two weeks' time. So, you know, it takes some time. Hopefully, you've already pulled the reports, a lot of them. You have them. You have the W-2s. You have the K-1. You may have to wait for those from your accountant, if he's slow like mine is, before you can start. But then it takes time. You know, your P&L, you may have to go through and analyze, pull stuff that's in one cost center that maybe shouldn't be in another one. That's my case because the P&L was set up before me, and I just haven't had the time or the desire to go in and start changing and moving accounts to different places. And then entering into the survey. You know, we had a question yesterday about, you know, if you do the online version, you know, it's so long you've got to enter the doctors. The good thing is once you've completed it, if you go back next year, it's going to pull your doctor information forward, and you can just click on to add a new one, or if someone's left the practice, you can just click to delete. Obviously, the data is going to have to be entered, but the things like the MPI and all that are going to be in there already. It's going to pull automatically. You know, it's got instructions, just like you saw at the bottom of the graphs where it told you the formulas that are used. Every part of the survey, if you do the online version, has instructions. It tells you, you know, what they're looking for with this calculation, where does the data come from. So that's built into the survey. We have a survey guide that you can get from AOE, and also if you're in the survey, you can click on it. There's, you know, did we do handouts, Vicky? Okay, there's some handouts in the app that are some tricks and cheats on the survey, and then it talks about what we've talked about, the data sources and reports, and a survey checklist. So those are all good tools. There's also a chat. You know, you can send a question to AOE, and they'll get you in touch. If the AOE, someone there can't answer your question, they'll get in touch with one of the board members, and we do calls with people all the time who have a question about the survey, so either by email or by phone. Our AOE chief integration officer, that is Vicky back there that I just spoke to, she's the person if you call AOE with a question about the benchmarking survey, she will be your first point of contact, and then she will get you in touch with someone from the Data Analytics Council. There's, I think, seven members currently. Beverly will be taking over as the board chairperson after this meeting. I'll still be on the council, but I'm giving up the chair position. We have a learning center, and we do webinars throughout the year on how to complete the survey and how to do things. So we're really trying to get the participation up because the data is only as good as the number of practices we have in it. You know, if ten practices participate, that's not going to give us very valid or usable data. You know, our high was 178 a few years ago, and then COVID and everything. So we've been building back up, and last year we were at 101. Vicky's goal is for 300, and I hope we can get there soon. So it's important. So now we're just section details, and I'm going to turn that over to Beverly. I would say years practicing orthopedics, because if you bring in a guy with ten years' experience, you're probably not paying him or expecting him to perform like a guy in his second year. For us, we don't ever – I don't ever know how long my providers have been in practice. I don't even – I've never met most of them. So I don't usually fill that out because I have no idea. Some of the fields are required, but you don't have to fill out all of the fields if you just don't know or can't find the data. All right, so in the first section, we're going to talk about the provider productivity and compensation. We look at your – anyone that's billable. So if you've got NPs or, you know, you've got the PTs and OTs, you've got – we look at the patient visits, and we look at IMEs. IMEs are super important to orthopedic practices. So we look at your volume of IMEs. We look at injections, and now we're collecting all injections. Previously, it was just VSCOs, but now we're collecting all injections. We look at the surgical cases, and we look at it versus ASC versus hospital-based. We look at your work RVUs, collections, compensation, and under compensation, and we split that out for the physicians into practice and real estate hospital ASC compensation. For the practice administrators, we look at different metrics like the base, the bonus. We look at different benefits. We look at the demographics as far as their experience, their education, and also their credentials. For the general employee data, we look at the revenue-generating staff. We look at clinical support staff, patient care, business operations, and we also look at the taxes and the benefits of each. So you'll need to be able to separate all of your employees into different categories in this way. We have in our system a way where I can put a code in the payroll system, and that helps me when I pivot all of the data to be able to group it in that way with the FTs. For non-staff expenses, we look at all the physician expenses. We look at facility, medical, tech, marketing, office, your professional and outsourced services, and we look at insurance and office or compensation. In the revenue area, we split out direct patient revenue versus other revenue like from rentals and stuff like that. In the payer mix, we look at your gross charges, your contractual adjustments, and we tell you what types of adjustments are contractual versus not because I know each system is different. Some systems will more clearly tell you what's a contractual adjustment versus not, but we help you break that down. And then we also show the net charges and the net collection. In the accounts receivable area, we split it into those general buckets. So we split out x-ray, MRI, CT, DEXA, and then we also split out the therapy. PT and OT are separate, or you can combine them. We do DME, orthotics, and prosthetics. I don't know if any of you are part of the ortho forum, OrthoConnect, but they do not split out x-ray, but we do here for the ortho forum, I mean for AAL. Physician recruitment, we look at the new physicians that started, so we ask you if you hired any new physicians this year, what their starting salary bonus, any moving expenses or hospital assistance, we ask about that. And that, again, is very helpful, like, for us, when we hire new physicians, we go into these benchmarks and we say, okay, so what's the go-in rate for the new physicians? In the other section, we look at square footage, call data, ASCs, administrative physicians' end-of-career data, databases and system information, like what EMR you're on, and government affairs data. And here, this is just a summary, I guess, of what I just talked about. Yes, and now I'll move it on to Terry. Before we go into the different ways you can participate, does anyone have any questions on what we've looked at so far? Okay, so a couple years ago, we kind of broke the survey up and we broke it into four tiers, because some people just said, you know, it's too long, some of it doesn't pertain to me, it's just, it's too much for me to do. So we've broken it into four different tiers, you can complete one tier, you can complete all four. You know, we've told people, you know, if you're really unsure about it, just do one tier to start with the first year, so we get some data going, and then hopefully, as you see the ease of it and the information you can get, you'd be willing to go on and do more. So, and what you do is you'll pick, you'll be given an option when you start the survey, what tiers you want to do. And you can go back, if you get through with three tiers, and you say, you know, I'd like to do that extra fourth tier, you can go back at the beginning and click on that fourth one. So tier one is going to be your core metrics, that's your provider compensation and productivity. You know, we all know our doctors like to get paid. How do they get paid? They get paid on production. So those obviously are very important. Number two, I'm sure is important to everyone in this room, and that's practice administrator compensation. It is invaluable to me, and I've used it many times to be able to go into my board meeting when it's time for a raise and be able to show them data. You know, I shared with the group yesterday, when I went in this year, they said, you know, because believe it or not, my doctors, it's only five, but they don't know how much I make. I mean, they see it on a, they see administrator as a line item on the P&L. And they said, so what all is in that? So I gave them a list of what all was included in my compensation package, and I showed them the AOE data from 2021 for a practice my size. And then they said, okay, well, that looks pretty good. Then I showed them their data. And, you know, when, again, when every doctor is in the 90th percentile for compensation and the 25th percentile for overhead, that means we're doing pretty well. And so that worked out really well for me. Of course, the flip side of that is if you show them numbers that aren't so good, they might say we're paying you too much. But hopefully that doesn't happen. So practice compensation, practice administrator compensation, obviously very important. Revenue, of course, that's what drives the compensation, how efficient you are in getting that revenue in the door, and how efficiently you're using staff to produce that revenue, whether it be mid-levels or ancillaries or things like that. Of course, revenue is what makes it go. Physician expenses, you know, they've all, every practice set up differently. Some practices, mine has two different retirement plans, you know, a 401k and a cash balance for the doctors. There's some I know that have more than that. So at my practice, physician expenses, every dollar that benefits a physician directly, that's their payroll tax, everything gets put in that bucket as a physician expense, car allowance, health insurance, liability insurance, things like that. So every direct expense to a physician. And then total non-physician expenses, obviously, that's everything else. After you've got the doctors, all the other departments fall in the non-physician expenses. Tier two, your employee expense and metrics. Obviously, this is very important. We've worked really hard at AOE the last couple of years trying to get a good salary survey for general employees because we really haven't had that. A lot of people have asked for it. We had some good leverage on it, then COVID hit and it kind of, so we're really trying to get that because you can go to MGMA and get salary data. But a lot of that, like we talked about yesterday, a lot of MGMA is hospital-based or large health system-based, like a UAB or an Emory or someone like that. And that's going to be a little different than someone in private practice. So we really want to get the salary survey going. It's going to talk about your FTEs, your employee salaries, their expenses, health insurance, life insurance, disability, 401k contribution. It asks for all that. Ancillary services, you know, your revenue and your costs there. And then, of course, your accounts receivable and payable mix come into the expense metrics. The remaining metrics in tier three, that's when we get into some of the stuff, you know, that's important to probably bigger practices. I mean, if you're a smaller practice, your square footage is your square footage. But when you're a big practice, you want to make sure real estate's expensive and you want to make sure that you're utilizing the square footage the best you can. Very early in my career, someone told me the easiest way to tank your overhead is to waste money and overspend on real estate. So that's very important to a lot of practices to be able to look at square footage, what you're generating per square foot in your facility. Call data, that's been a big, you know, on the listserv that comes up about every six months, you know, what are people getting paid for call? You know, what does that look like? So it's good to have that information so you can negotiate with your hospital. And we've used it. We said, you know, we got a bump in our call pay recently. We said, this is what the national average is. So we only got a bump for weekends and holidays, but at least it was a bump. Physician recruitment, important. A lot of us recruiting physicians, we know there's a shortage of orthopedics. And so recruiting, you got to be competitive. If you want to be able to recruit somebody, you better know what other people are offering, what other people are doing to get those physicians from you. And there's some additional data that has to do with, you know, your EMR, what you're using, your accounting software. Those are just general questions that it's just good to know. Are you participating in MIPS or some other kind of quality payment arrangement, some sort of bundling arrangement, something like that. So, and then tier four is the one we're really pushing hard. And that's the salary survey. We really would like to get some valid data for practices so that you can go in and look by your state or your region. Because it's very, I was in a group discussion two days ago. And if there's anyone from Florida in here, I'm sorry, but I'm glad I'm not an administrator in Florida with the numbers they were throwing out of what they're having to pay some people. They're paying a starting front desk person more than I'm paying an MA that's been in my practice 20 years. So, but it's good to know that sort of stuff. So you kind of know where you're at. But demographics of them, basically what they do, what's their position? Are they full time, part time? Their salary and wages, bonus compensation if they get it, benefits offered and the cost. How much do you pay for your employees health insurance? Some people still pay 100%. Some people I heard the other day paying as low as 60%. So that's good to know because we all know staff's getting harder to find. So we're competing for staff, just like we're competing for doctors. So it'd be nice to know what other people are offering. Retirement plan contributions. And do you pay for professional development, uniform allowance, things like that. So we ask for all of that. Your submission options. There's the online option that I've talked about where it kind of walks you through step by step. It's got all the tips. You can click on, you know, boxes on the side to help you. It'll explain each section to you what's in the calculation, what we're looking for. There's an Excel version some people prefer. They can just, you know, maybe they have it set up where they can just download, export it directly, some of the information. If you want that version, you contact AOE and they can send you the link for the online version. And then there's a hybrid that's online Excel. Is that the ortho form, Vicky? Okay. I'm sorry. All right. And then, like we said, if you're an ortho form or ortho connect, you can just send the exact same survey. And the company we use to do the survey has mapped it so that information would pull directly in. And or you can send it directly via email to data at AOE.net, which would, again, go to Vicky. So, but those are the submissions there. I personally, I do the online survey. For me, it's just easy, it keeps me on track and, you know, sometimes in Excel, things I get lost and things like that, but it keeps you going. And in the online version, you can jump from section to section, go through as long, until you hit that finish and submit button, you can jump around and do sections. You know, if you have 30 minutes, you can say, oh, I can do this section real quick and knock it out. So the survey timeline. Survey was available April 1st. So you got an email from AOE telling you if you would like to participate to click on the link and they would get you set up. The deadline is June 30th, 2023. We sometimes in the past, we have had to extend that because like we talked about yesterday, we'll see that a practice is, you know, 80% completed and we're trying to encourage them to get over so we can get more data in. And then, but it's important that you get it in soon, because that allows us to have it out. We try to have it out by October 1st and that gives us several months to, for all the data to be analyzed, all the charts and the graphs to be populated, and then we as a council go over them and make sure that the data looks right and make sure we don't see anything that's, any outliers or anything like that. So again, that's why it's so important to try and meet the deadline so we can get the information out as soon as possible, because, you know, if you get it in October, that can help you for budgeting. If you're on, if your fiscal year runs January to December, that can help you for some of your budgeting for the next year. This year, we've added, you know, we've done incentives in the past, but they've always kind of been at the end to kind of get people across the finish line. We've added some incentives this year from AOE, I'd like to thank Vicki and the Board of Directors for that, for seeing the importance of benchmarking. So you can see if you get it submitted by May 15th, you get free access to the results, which anyone who completes the survey gets access to the results, but you get free access to the results. You get a consultation with Doctors Management, I don't know if any of you are familiar with them. If any of you went to the session yesterday on compliance with Sean Weiss, he's tremendous, he's with Doctors Management, and you get a free consultation with them where they'll go in and look at your survey and go over stuff with you. They're a great company. My practice uses them a little bit, but that is one of the perks, and you get a free conference registration next year for Chicago and $100 gift card. So that's a tremendous value add for your practice if they can save on the registration cost for next year. And then if you submit by June 15th, you'll get free access to the results, of course. You'll get a consultation with Doctors Management, and then you get one free conference registration, so you just don't get the gift card. And then if you submit by July 15th, you get free access to the benchmarking results, and you get the free consultation with Doctors Management. So some good incentives in there to encourage people to participate. And again, I appreciate the Board of Directors seeing the need for benchmarking and agreeing to allow these incentives. If you're planning to participate, you can scan that code. I'll step out of the way, because I didn't realize I had a little dinosaur in it, Vicki. And now I think I'm going to turn it over to Beverly. So I was just curious if anyone has had any, like, concerns about starting the survey. Like, you know, you've been thinking about it for a while, but you're just hung up on one thing, or you're just worried about something. Is there anything that you're concerned about, or do you all feel like, yes, I can do this. I'm going to do it this year. Time? Okay. Well, Terry says it's six hours. I have a team that works on it with me. I've never added up their hours, but ours is significantly more. But we have processes in place. I have mappings for my income statement. I have about 2,300 rows in my income statement that I've already mapped to MGMA. We do MGMA. We map it to MGMA or the forum. So we already have that mapped. So each year, I just look for new accounts, and I map those. So the process is difficult the first year, but it does get easier once you have the process in place. I don't know. What are the sizes of your practices? Yeah. One thing I'll say on that regarding the time commitment, you know, it's going to take you some time up front, but three weeks from now when a doctor comes in and says, you know, what's my compensation compared to others, you know, what's my surgery volume compared to others? The amount of time that you're going to spend down the road looking up things for doctors who are going to come in and ask, and then not only just are you going to have to look up and try to find the data, then you're going to have to go and get your data and put it in. You know, the survey puts out all your data in there, and you can go right on online, right to your page, click on the report, and it's going to show you your data. It'll show if you've done it multiple years, it's going to show you the last several years of where your data is. So the amount of time you're going to save down the road looking up things, and you know, I've had several new doctors, young doctors join my practice, and if any of you have, you probably know they're a little more into the data than some of your older guys who all they cared about was, you know, what's their overhead percentage and what's their compensation, you know, and how many employees you have per physician. Yes. I've been navigating, but it wasn't complicated or anything unless I did it, and after that I never got on that call again because I didn't have the problem. Most certainly. I see Vicky shaking her head. That is something we definitely will take back to the council at our next meeting. You know, like I said, we do offer the checklist and everything online and the availability to reach out and get, you know, a board member on the phone who can go over certain sections with you. But we certainly can look into that. Yeah, and on the board here we have, we represent many different EMRs. So like if you have, for instance, Athena, we have Athena. So if, you know, you wanted to know like what reports I run, I can tell you that and that, you know, along with the survey checklist, you know, I can help you with stuff like that too. And the council also runs a gamut of all different sizes from, I think we have one who's maybe a solo all the way up to, you know, large groups like, like Beverly's. Yes. Yeah, one thing on that, you know, like the ratios and everything, obviously, you're not going to need to figure your net collection. You're just going to need the information. And it tells you, you know, each entry on the survey tells you what it's looking for. And so it'll tell you, you know, put in your physician revenue minus x-ray and any DME that you're going to record somewhere else. So it's very specific and very detailed to try and walk you through it. Because that was a concern we had is, you know, everybody figures overhead, you know, differently. When in reality, if you're on eat what you kill, your overhead's 100% because you're at the end of the year, you're dispersing everything that's left. But so that was a big thing for us, you know, so that's why there's going to be a lot of variation within says I'm on Phoenix ortho, which is kind of a dinosaur in the ortho world, but we've been on it, you know, for almost 15 years. So no EMR, no two EMRs are going to be the same, despite what they intended with meaningful use, they're not going to operate like they could communicate seamlessly. But that's why we have those steps and have the availability for people to talk and we can help you get through it. I mean, and I'll be honest, I've been on this council seven years and there's still some times I'll look at stuff and I have to go back and look at the notes because I can't remember exactly what we're looking for. But again, because of the variabilities in different systems, we've tried to account for that by, you know, being very specific in what each calculation requires. Anybody else have any questions? All right, well, data nerds unite, right? So let's all get that survey done. And yes, like Beverly said, thank you all for coming. And I really, the data is only as good as the amount of people we get to participate. So the more people we have participate, the more valid the data, you know, encourage other people in your state, because if you can get more people in your state, then you can get even more specific instead of just a region, you know, get people in your state to participate. And by the way, one thing we should have said, I'm sorry, you want to, you know, when you go in there, you can look at a state. And I don't know if you noticed, it'll tell you how many practices are in the survey number you're looking at. So if you're looking at a specific filter, it'll tell you how many practices are included in that calculation. So you can, you know, if there's a hundred practices, you know, you obviously know the data is going to be pretty solid. Wonderful. Thank you so much. The check-in code is 41063. All right. Thank you so much for sharing your knowledge with us today. I know I speak for everyone when I say what a great session this was. If you are applying for APC credit, please be sure to write down this code 84719TYI. The checkout code for this session is 215490. Enter this code in your mobile app for checking or clicking on the checkout icon in the session's detail screen and entering the checkout code and clicking submit. As a reminder, please complete the evaluation for this session in the AAOE mobile app. Your thoughtful and constructive feedback ensures that the future programming meets your needs. Please include the session title and date. And Terry and Bev, thank you so much. We really appreciate it. Again, thank you for attending.
Video Summary
In the video transcript, the speaker provided a detailed overview of the benchmarking survey process, including tips on data collection, submission options, and incentives for participation. They emphasized the importance of accurate data to compare practices and make informed decisions. The survey covers areas such as provider productivity, compensation, employee expenses, revenue, and ancillary services. The speaker also addressed concerns about time commitment, system variations, and helpful tools for completing the survey. Participants were encouraged to spread the word and increase participation for more robust data. The session ended with instructions on obtaining APC credit and completing session evaluations for feedback. Terry and Bev were thanked for sharing their knowledge, and attendees were reminded to use the provided codes for credit and checkout.
Keywords
benchmarking survey process
data collection tips
submission options
incentives for participation
provider productivity
compensation
revenue
ancillary services
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