Enhancing Orthopedic Practice Efficiency: Innovations in Patient Experience, Automation, and Analytics-Webinar

Video Transcription

Video Summary

Molly Van Oort and Jenna Hagen from NextGen Healthcare hosted a webinar on improving orthopedic practice efficiency through enhanced patient experience, automation, and analytics. The session emphasized the importance of evolving healthcare technology from traditional paper charts to integrated electronic systems, focusing now on AI's role in enhancing efficiency. Jenna Hagen highlighted the challenges of staff retention and payer reimbursement, recommending integrated platforms to improve patient and provider experiences. She noted the importance of secure, seamless communication and data management, including automated appointment scheduling and claims processing, which can significantly enhance practice operations. With increasing expectations from patients for modern engagement methods, practices must utilize technology to ensure streamlined, user-friendly interactions. The session concluded by encouraging attendees to embrace AI and modern UX/UI design to maintain competitiveness and patient satisfaction. Participants were invited to contact NextGen for further exploration of these solutions.

Keywords

orthopedic practice efficiency

healthcare technology

AI in healthcare

patient experience

automated scheduling

staff retention