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How AI and Integration Improved Efficiency for Ten ...
Webinar Recording
Webinar Recording
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Video Transcription
Video Summary
In the video transcript, Erin and Samantha discuss the use of AI and automation in their practice. They mention the implementation of Infinex, an AI platform that helps with prior authorizations and streamlines processes. Samantha shares how the integration with NextGen EHR system took about eight weeks and significantly reduced the time it takes to input cases. The automation has led to increased efficiency, quicker patient scheduling, reduced denials, and improved staff morale. Samantha highlights the importance of having support from the vendor during implementation and advises doing thorough research before investing in AI solutions. She plans to expand the use of AI to other departments within the practice. Laura and Samantha also discuss how the AI and automation will continue to evolve in their practice over the next three to five years, with a focus on pushing out the technology to other departments and improving overall processes. The video session was informative and highlighted the benefits of integrating AI and automation in healthcare practices.
Keywords
AI
automation
Infinex
prior authorizations
NextGen EHR
efficiency
patient scheduling
staff morale
healthcare
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