Human Resources Learning Moment-Hire the BEST– And KEEP THEM

Hire the BEST– And KEEP THEM - Cultivating Staff Retention

Video Transcription

Video Summary

The speaker emphasized the importance of communication, building relationships, and creating a positive work culture in a medical practice. They discussed hiring the right people, focusing on emotional intelligence, and valuing staff members. The speech touched on topics like diversity, conflict resolution, and creating a supportive work environment. Practical tips were shared on handling interviews, dealing with staff conflicts, and promoting work-life balance. The audience engaged in activities to assess emotional intelligence and share strategies for fostering a positive workplace culture. The speaker reinforced the idea that the healthcare industry is about healing and making a difference in people's lives, stressing the importance of valuing and supporting staff members to create a successful practice.

Keywords

communication

building relationships

positive work culture

medical practice

hiring

emotional intelligence

diversity

conflict resolution