false
Catalog
Orientation to the AAOE Benchmarking Survey for Or ...
Orientation to the AAOE Benchmarking Survey for Or ...
Orientation to the AAOE Benchmarking Survey for Orthopedic Practice Management
Back to course
[Please upgrade your browser to play this video content]
Video Transcription
So, thank you again so much for joining us today. We are going to be discussing the orientation to the AAOE Benchmarking Survey for Orthopedic Practice Management. So, I have just a few housekeeping notes to get us started. All attendees are in listen-only mode. We'll be using the Q&A function today to gather questions, and we won't be using the raise hand function. So, if you have questions, please do submit those through the Q&A, and feel free to submit them in the chat and interact with other attendees in the chat as well. When you're using the chat function, just be sure to select all panelists and attendees from the drop-down above the message box before submitting your chat, just so everyone can see it. The webinar, like I said, is being recorded and will be available in the AAOE Learning Center in the next couple of days, and you'll be notified when that is ready. So, without further ado, today our speaker is Vicki Sprague, PhD, the Chief Integration Officer for AAOE. I'm going to go ahead and turn it over to Vicki to get us started. All right. Thank you, Jessica. And thank all of you for joining us today for this orientation to the AAOE Benchmarking Survey. Very excited that you're here and for the opportunity to share some information about the survey as you get prepared to complete the survey this year. So, to get started, I wanted to review some resources that have been developed and that are available to you on our website. These sources are available as PDF downloads, so you can print them out if you choose to. You can save them to your computer. They're intended to be a great reference for you as you complete the survey, no matter what form that you do that survey in. So, the first resource that you see here is a data entry guide, and we really designed this as a comprehensive review. So, the sections in this guide mirror exactly the sections in the survey and provide an overview of the purpose of each of those sections and an item-level description of the fields that you'll be asked to complete during the survey. So, this is a reference manual for you to use while you complete the survey. These instructions at the item level are also available in the survey itself, but sometimes it's useful to have the information if you're discussing with colleagues in your practice about how to complete the survey, or maybe you have questions as you're doing the Excel version of the survey or other things. All those descriptions are here, and you can get down to the detail to reference that. So, I encourage you to look at that and consider at least saving it to your computer so you have that as a reference as you go through the survey. The next resource I wanted to highlight is the survey cheat sheets. So, this is a higher-level view of the benchmarking survey. It does include all the sections that are included in the survey, but it's really focused on high-level what is the purpose, what information you're going to need, and maybe what resources you're going to need to complete that section of the survey. So, it will include reports that you're looking at and maybe what other people within your practice you might want to reach out to in order to spread the work around for the survey so that not all of that work falls on one person. This cheat sheet also includes some common questions that we see related to each of the sections in the survey. So, this is another way to get some of those frequently asked questions to you in a way that is connected to each of those survey sections. So, I encourage you to check this one out. It is a shorter document, so in 10 pages, you can get a good overview of the sections of the survey. All right, the next one is data sources and reports. So, we developed this tool so that you can see what data points you're going to need. And as you're looking at your EMR, you're looking at your practice management system, your human resource information system, whatever it is, what is it that we're looking for in the survey? So, you can add to the overview of those reports that you want to have prepared as you begin to data enter your information into the benchmarking survey. So, this does, it's high level, you know, we all use so many different systems, you know, different EHRs, different practice management systems. We don't know the exact name of the report as it's called in your system, but hopefully there's enough detail and description here that you can get to the right reports in your system as you prepare to do the survey. The next resource for you is a survey checklist. So, we designed this for, again, for use when you're collaborating with others in your practice or clinic to complete the survey, so that you know who is gathering what information and as if you're, you know, going to your accounting person and you want to make sure you have all the information on your expenses and employee salaries and FTEs in the same place, what exactly are we looking for? This gives you a little item level bullet list of the data that we're looking for. You can see medical expenses, what exactly do we mean by that? We talk about medical equipment, medical supplies, drugs, and others, so it's just a shorthand way to get a sense of what's included and what data might be asked to report as we get into the survey. So, again, a short document that you can give to others and kind of highlight what sections each person on your team would be asked to complete. And then we have a frequently asked questions section on our website, so this is really useful. So, if you have a question about the benchmarking survey and you're not sure where to start, going to this frequently asked questions and searching for some keywords might be a good place. A lot of the questions hopefully will be answered here. And then if you do not find the answer that you're looking for, you can always go to, you know, the website, you can contact me directly, you can contact data at AOE.net. There's a lot of ways to get additional assistance, but this always is a helpful starting point, as you know, from other contacts. All right, so as a summary, here are the resources that I just went through. All of these are available and I believe Jessica posted these in the chat for you, so if you go to our website at AOE.net slash benchmarking survey, you will see all of these resources listed. You can download them, you can save them to your computer, print them, whatever you want, and have them available as we go through the rest of the survey. I will also note that there are additional resources here, a lot of which are designed on how to use the results after you participate, because we know the results are even more meaningful when you do participate. We want to make sure you have the tools that are really useful when you get those results and how do you make the most of them, how do you use them in decisions and making in your practice. So, there are additional tools focused on the results as well, so be sure to check those out. All right, I'm going to move into an overview of the survey in a little bit more detail now. I will encourage you, if you have questions, to go ahead and either post them in the chat and you have other colleagues who may have completed the survey in the chat there and there might be others with experience in some areas, so you might get some direct answers from your peers there and just another great way to connect, so I encourage you to use that. And then, if you have questions that are still outstanding at the end of the webinar, we can answer those, or if there's a pressing one, we can answer them during the presentation here. So, please don't hesitate to ask questions so that we have a good productive use of our time today. So, there's lots of options for completing the survey and I wanted to call out this set of options that you will see when you first follow the benchmarking survey link that you receive that is a unique link to your practice's online survey, so you're able to customize your online survey experience in a couple different ways. The first is by identifying the lines of service that you have in your practice and that you will be reporting. This gives you the opportunity to say, I don't do DME, I don't do MRI, please hide some of those questions, so it reduces some of the sections that you'll see in the survey. You can leave it as checked and you'll see everything and you can always make the decision of whether to report as you go through the survey, just by hitting zero in some of those fields. You can also change your selections each time you launch the survey, so if you're like, I want to see all of it this time, but next time I want to hide some of those lines of service that don't apply to me, you can always change those selections to see more or less. The other piece I want to see here is the concept of tiers. We encourage you to complete as much of the benchmarking survey as you can. The more of the survey you complete, the more you're going to be able to directly compare your data to the industry benchmarks that we provide in our reports. We do know, however, that not everybody has access to all the data that's being asked in the benchmarking survey, and sometimes there is a different level of comfort in providing some of the data elements. We really have designed the tiers so you can choose which path is best for you. Tier one, we consider that the highest level that you can participate and get some of the really meaningful reports that we have. You can see the tier one includes physician, provider, productivity, and compensation, practice administrator compensation, overall revenue, total expenses, payer-mixed account, which is receivable. The high level, some of the core reports, some of our most popular reports can be generated on that. If you think about benchmarking and really digging into detail, really some of the comparisons that we get for compensation per FTE employee or things like that might not come out until you complete the employee salaries, the non-staff expenses, square footage, and so on that exist in tier two. A lot of practices will do tiers one and two because of the expansion of data and the breadth of data that you get when you complete those two tiers. Then adding the third tier really rounds out and completes the survey, includes call data, recruitment data, what's happening with our end of career or administrative physicians, and so on. Again, we encourage you to complete all three tiers, but if you are not certain you want to get started, you could just do tier one and two and just uncheck that tier three box just to customize your survey experience a little bit. Again, note that you could start and look at the whole survey, come back and say, I'm actually going to just do this or vice versa, start and look at tier one and say, I can provide a little bit more, so let me go ahead and click another box. You have some options. There's no requirement that you complete the entire survey at any given time. Again, I encourage you to participate and complete as much of the survey as possible. All right, I do want to give you some additional survey options. We know that a lot of the data, especially when we're asking for provider data at an individual level, that is a lot of data entry to do manually in the online survey. We're introducing a new feature this year so that you could complete the majority of the survey online, start your survey, do your practice profile, go through a couple of sections. When you get to the Physician Compensation and Productivity section and the Physician Assistant and Nurse Practitioner Compensation and Productivity section, you can actually download an Excel template from the link that you see here and fill that individual provider level data out in Excel and then upload that data back into the data portal, which, again, the link is provided there and will provide you information on username and password. And then that data is going to be directly mapped into your survey. Then you'd be able to review that data, make sure it's accurate, and complete the rest of the survey online. So it's kind of a hybrid approach where you can complete the most time-intensive sections of the survey in Excel and complete the rest of it online. We do encourage online survey participation because of the data controls that are in there. So please consider that, that this is a way to do the hybrid. If you just prefer to do Excel, it's easier for you. You have some of your data already in Excel. You do have an Excel version of the survey available. So I do encourage you to check that out if the online survey is just not for you. And then a note, if you do complete a benchmarking survey for the OrthoForum or OrthoConnect, you are able to share that survey directly with AOE. You can just download it from your survey environment, download it to an Excel file, and we will get that data entered into the online survey for you. If you have any questions about these survey options, feel free to ask here or follow up with me after the webinar today. All right, we're going to jump right into then going through the sections of the survey. So the first section of the survey is the practice profile, just really getting some demographic information, some key contact information. So if we have questions about any of the data that you're reporting, we want to make sure that we have quality data in the system, we have that contact information. We want to know a little bit about how many office locations, your practice setting, and services provided, and things like that. Some of this information is being used in the filter, so like population designation here is what is the metropolitan area in which you work, that can be used as a filter in the report. So some of this information is important for a variety of reasons, including those report filters. Now we're going to have a couple slides here related to provider productivity and compensation and spend some time on this. So I want to highlight the image here. So when you go into this, this is what I was talking about with the Excel version of this, you will be entering your physician data, your PA and MP data on an individual level. You click here, add a new entry into the grid that exists on the survey, and then you will populate the data by filling out the fields in here. And you can see each of the fields, you know, you have MPI number, there's the item level description that you see here that gives you those instructions for what we're looking for in each item. Sometimes it's a text box, sometimes it's a drop down list, but you always have the information available. This matches the information that is in that data entry guide. So as we go through this section, you're going to see both productivity and compensation. So productivity is defined by new or term patient visits, you have the number of IMEs the physician has completed, we have information on injections, surgical cases, work RVUs, a lot of different ways to look at the productivity levels of all those providers. And then compensation includes the amounts paid to the physician directly by the practice, which is annual practice compensation. We have earnings in terms of real estate earnings, hospital earnings, ASC. We also have in ancillary earnings and in office ancillary earnings and other things included in there. So as we're getting to this, I will emphasize the importance of those instructions that are both in the survey and in that data entry guide, because there is nuances, as you all know, in terms of what is classified as a new patient visit? What do we mean by a surgical case? We've worked on improving those definitions so that we can be as clear as possible about what we're looking at in each of these points. But I just wanted to highlight that it's really important in these provider productivity and compensation sections to think through those definitions and make sure that the way you're reporting the data is the same as we're expecting and as other practices will be reporting. So you will find in those directions things like what do we mean by new patient visits, some examples of the codes that you would want to pull in there, total patient visits. So that includes new and return. What does that include? In surgical cases, it's the report of the number of patients that you're seeing, not the account of CPT codes. That has been an issue that we've observed in the last couple of years. And then what to do with those incident to charges is always a popular one that comes up. So just again, pay attention to that. And then we always feel free to reach out if you have questions, if you're not sure, if you want to confirm that the way that you're looking at your data is consistent with what our expectations are. All right. So a relatively new section of the survey is therapist and trainer compensation. So we built this section of the survey to capture physical therapy, occupational therapy and athletic trainer data across the board. So we do have the PTs, their assistants, the technicians. We have the same for occupational therapy and then athletic trainers that either can bill for their services or aren't billing and their services working in different lines of service. So you here will collect the detail on this later. You'll be asked to provide some higher level salary information. We'll get to that in a minute. But this is the detail allows us to look at salaries and compensation based on their experience in addition to their role in the practice. So you can see that we're collecting base bonus and other compensation here. This is a relatively new section of the survey. If you have comments or suggestions for this, we're always open for that so that we can improve the survey in future years. So again, this is included in that provider compensation Excel upload that you can choose to do to save some of the data entry time in the survey. All right. So moving on from provider compensation, we're now going to look at practice administrator compensation. So I've listed here the positions that are reported in this section. So it's not just the CEO or that practice administrator. It are these other key executive positions as well. So we say slash practice. So it's the CEO slash practice administrator means the person that reports directly to the board in your practice, regardless of what the title is. Okay. Same with CEO, whoever the lead operations person is, whether they're a chief operations officer or the operations director reporting that as that same category, because that's the position and that level of responsibility that we're looking for in this particular section. So again, if you have any questions about that, those definitions, you can reference the documents that I mentioned earlier, or you can always reach out and ask for clarity. We do collect base bonus and benefits for the practice administrator. We also look at the level of education, what certifications they have in the sex and gender of the staff person too, so that we can do some analysis and some additional detail to see if there's any discrepancies in the orthopedic industry and those salaries. So let us know if you have any questions about that. All right. So after we get to the compensation section, now we're getting into the employee salaries and FTE status. So this is the beginning of what constitute expenses or your overhead expenses for the practice, right? So all of this goes into that calculation. One of the really great features about the online survey, we'll also see it in the Excel version, but the online survey takes all of the expenses that you enter here in the employee section and that you do in the non-employee expense section. And it'll roll it all up into an income statement summary later on in the survey that allows you to review your data entry to make sure that your income statement in the survey matches what you have in your records. So know that there's data checks all the way through this, not only from our end to make sure that there's not outlier data coming in but the opportunity for you to look at the data in a couple different ways to make sure that nothing was missed. Whether you're doing the entirety of the survey and data entry yourself or you have other individuals in your practice helping with that data entry, there's a way to come back and really review that to make sure that everything is on point with your data entry. So when we get into the expense side of things and later when we talk about revenue, we are breaking some of the reporting down into lines of service. So you can see that we have orthopedics, x-ray, MRI, PTOT, DME and other ancillary. There obviously are a lot of other ancillary services out there. I could have a list of 15, 16 different categories here but we have picked these six categories for AOE members because we feel like they're the most representative of the majority of the practices. So you might want more or less into that other ancillary group but we really are prioritizing the other five that you see here and we'll continue to look at that to see if further definition is brought out. So I wanted to point out those lines of service. So you'll see on the slide that we have different categories of employees. So we have revenue generating staff, so those include your nurse practitioners and your physician assistants, all those PT and OT staff that are able to bill for their services. Anybody who's able to generate a bill or to charge for their services are included in this revenue generating staff. Clinical support staff are supporting those providers. They are trained on clinicians but they do not generate revenue independently. So registered nurses, LPNs, medical assistants, CAS technicians, x-ray technicians and so on. And you will see as you go through the survey that each of these positions are assigned to the appropriate lines of service. So you might see a medical assistant assigned to orthopedics and another one assigned to PT OT depending on your practice. So you can report based on how you utilize these positions within your practice. That'll be more clear when you get into the survey. I'd be happy to talk through that with you. There is sometimes you might have a person that works both in orthopedics and also in the PT OT service line. That's okay. If you can allocate how much time and how much of their salary should be allocated to each of those lines of service, it's perfectly appropriate to do so in the survey. And the more you're able to do that, the cleaner your overall income statement is going to be. And for benchmarking purposes, it really helps other practices to see, well, what happens if I add another service line? What are the expenses and what is the amount of employees that I might need to have to support those additional service lines? So a lot of reasons behind collecting the data by line of service. So if you need help with that, please let us know. There's often questions about how to allocate that. And there's a lot of ways that you can do that if you don't already do it and for your own reporting at your practice. So the other two categories of employees that we have are patient care support staff. So you see here, this includes our medical receptionists, our medical secretaries, medical records, authorization and credentialing, and so on. And you can see the lines of service that we're reporting those positions for. And then business operations staff. So this is for orthopedics in general, because it's not often that they're assigned specific to one of those other lines of service. But they'll include your patient accounting, general accounting, technology, marketing, all of those support staff. Okay. So that brings me to, as you're entering those salaries and benefits, you're sticking to the salaries for those employees. And here in a separate section, you're going to report their taxes and benefits. So you will see under, you'll see under this employment taxes and benefits option, you'll see taxes. So you report taxes for all employees and then employee related health benefits, their retirement plan contributions, and their benefit expenses. So you'll have different entries for each of those line items. And then the opportunity to report that amount for each of the lines of service. All right. So then we're going to move to non-staff or non-employee expenses. And I put all the categories that we collect in this section here. So you can look at how we're breaking it out. So you see facility, medical, technology, marketing, and so on, and the items that are included and requested within each of these sections. You have the opportunity to report these expenses for all the lines of services that we have included in the survey. So it is orthopedics, x-ray, DME, MRI, PTOT, and that other ancillary. So this is really what allows you to complete that income statement summary that we're going to look at in a minute. So take time here, allocate the expenses that you are experiencing and that you have in your practice for each of these areas across the lines of service to the extent that you can. That would be really beneficial for others that are participating in the survey when we get to the reports, but also beneficial for you to see how do your expenses in each of these categories compare to other orthopedic practices. All right. So we do have a section that is going to collect the revenue for your practice. We categorize that as patient-related revenue and other revenue. Okay. So those are the categories of revenue that we're collecting. And then you're going to report direct physician expenses. That was indicated on the previous slide. So we can get at what the overhead is, which is defined here as operating expenses before physician expenses. So that is a key element of our benchmarking results is looking at overhead in a few different ways. So being able to pull out those physician expenses is an important element there. So you can see here is what we do in the online surveys. We have formulas in place. So as you're entering your salaries, as you're entering your expense data across all of those different categories that I just went through, they will be pulled into the summary so that you can check your data entry, make sure you didn't miss anything in those previous screens, compare it to your records to make sure that the net income here, your total operating expenses match what's on your records to your satisfaction. So that is a great data entry check. So I encourage you to spend some time with that and make sure that your data entry is accurate. If you can't quite figure out where something is misaligned, have several practices contact me every year, say, I'm really close. I seem to be missing something. It could be a double entry. It could be something that was missed. And sometimes on the back end, I can help you pull out where that information is. So again, feel free to reach out and we can definitely help you with that. All right. So we're going through some additional sections. So once you got past the income statement, that is the, you know, you're through the hardest part of the survey, right? You get told us all about your providers, your employees, your expenses. We're going to now do some additional things that really, you know, it's very important for orthopedic practices to understand the payer mix, how efficient they are in collecting their accounts receivable and things like that. So that's the intent of these remaining sections. So you can see here, we collect payers. We have commercial, we have workers' compensation, we have Medicare, Medicaid, all the different payers that are typically seen in orthopedics. You could report gross charges, contractual adjustments, and other adjustments for all of those different payers so that you can compare kind of contextually how your payer mix compares to other participating practices, because that might have an implication for net collections and, you know, the whole experience that you see in other reports. And as we get to accounts receivable, it often, you know, matters in terms of what your particular payer mix is to how you compare to other accounts receivable reports. So that payer mix reporting is very important for that contextual element of the reports. Typical accounts receivable reporting, we're really looking to see where your accounts receivable is. We, you know, encourage practices to the extent possible to collect this as close to the December 31st, 2023, the end of the calendar year as possible. Now, if you're just running the reports now, you might have a snapshot of that from when you closed your books early on. If not, just do the best you can so you know, have a good picture of where you are at any moment in time to see where your AR is at that moment. So if you can't do it at the end of the year, do it as of the date you're reporting so that we can get a sense of where those balances are. And you can see that we are separate asking for insurance balance and patient balance. If you're not able to separate this, you could report all of it under insurance balance, but ideally you're tracking separately what those insurance and patient balances are so you can get a sense of trends over time because that is something that is changing every day in terms of whose responsibility it is to pay for those visits to your practice. All right, so throughout the survey, we're collecting data by line of service. This is ancillary services section provides the ability to get some details on what's happening within all those ancillary services. We've broken this out into a few different sections. First is imaging services. So this is x-ray, MRI, CT scans, and DEXA scans. We're looking for the number of patients seen, the volume, and the type of machines being used for those imaging services. Non-imaging services, PTOT, DME, orthotics, prosthetics, how many patients are receiving these services, number of visits, and the number of units sold for the relevant services there. So again, trying to get to a level of volume and number of patients so that we can compare that information to the expense and revenue data you reported in previous sections. We have a few questions about ambulatory surgery centers more focused on what is the ownership and the purchasing decisions and the overall structure of the ambulatory service centers. Not yet have we added a section specific to how many patients to those. So that's a discussion we can continue to have whether that level of detail would be appropriate for future benchmarking surveys. But I just wanted to note that there are some questions related to an ASC you may have in your practice. All right, the next section here is physician recruitment. So these are for your new physicians coming into the practice. We're looking specifically by specialty, and I will note that is collected both here and in the provider sections that we started with. A lot of our reports allow you to drill down to provider specialty. So you can see what a physician working in total joints or a physician who specializes in spine or general orthopedics, what their salaries are compared to other like providers. The same thing is being done here. What is the starting salary, signing bonus, moving expenses, so on for a new total joints physician compared to a spine physician compared to hand and upper extremity and so on. So we do collect that by specialty so that you can really drill down in those reports and have comparisons to the most comparable groups as possible. So these are for any physicians that you would have recruited in the reporting year. All right, as we get near the end of the survey, here are the additional survey sections that you will see. We do collect some information about square footage, both for the practice as a whole and then for what you're using for orthopedics. You might have some separate area of your practice location that is for PTOT clinics or MRI room, CT, whatever. We are capturing that so we can look at some metrics depending on square foot. It's like some of our data metrics rely on that information so we can capture that as well. And then we have some kind of information about administrative physicians, their end of career, what is that compensation, do you have a slowdown plan, what is that transition plan, is there mandatory retirement age, and what age can they elect off emergency and group call data. This is an interesting one. There was a period of time where we dropped call data from the survey and we got a lot of questions for that data so we added it back a few years ago. We do now have several years of trend data in there so this is one that is frequently used in terms of what are those call amounts and whether it's weekday or weekend amounts and how much is paid to the practice. So you will see level one, level two, level three, emergency room levels, and trauma levels there so that you can report that reimbursement rate. And then other data we have gather some information on the databases and information systems used as we help to work to refine and further improve the survey experience. It's really helpful to know what systems you're using to get your data from so maybe we can work with some of those vendors to further streamline the data. And then we have some questions about your participation in various programs that CMS puts out or quality payment program involvement, a variety of things that we use to inform some of our advocacy efforts. So that is all of the sections that make up the benchmarking survey. Pretty high level through there but hopefully that provided some context and some information of what to expect as you go through the survey. I'd be happy to answer questions that you might have if there's something you were hoping to learn here that I didn't quite get to. Please let me know or ask in the Q&A. I wanted to remind you again that you do have access to the resources that I mentioned. You can contact me. I believe I have my direct contact information but you can also reach me at data at aoe.net is a great way to contact me with questions. If I don't have an answer to the question, because as an AOE employee, I'm a data expert. I am really good at compiling the results. I've been working with the benchmarking survey for over eight years now so I'm very familiar with a lot of nuances of it but I'm not a practice professional working in an orthopedic practice. So members of our data analytics and benchmarking council are the resource that we can use. If you have a question that might require a conversation or you want somebody's experience of how they've gone through completing the survey, I can connect you with a member of the data analytics and benchmarking council so that they can provide their experience and give you some additional insight into some of the elements of the survey or if you're getting to the report and don't quite understand how to interpret something, they're a great resource to help define how to use it and put some of these metrics into action. All right, so if you have not yet received your benchmarking survey link, your unique, your practice's unique link to the benchmarking survey, you can either scan this QR code or you can complete the contact form that is at aoe.net benchmarking survey and let me know that you need your survey link and I will send that to you. It'll also provide information on how you can access those Excel files that we mentioned. So please reach out if you don't have that. The survey timeline, the survey is open now. We will be collecting surveys through July 15th. We do have some incentives available to you as specified in that email you received when we first launched the survey, so please look at that. You can also see additional information on our website about incentives available for participation and also for completing the survey prior to that July 15th deadline because that really helps us get started on the reports and make those reports available as soon as we can in the year. They usually come out in September, so the more data that we get submitted prior to that July 15th deadline, the better because it really helps us get time to analyze the data, have the data analyzed, the benchmarking council review the data for accuracy, any discrepancies that they might observe in the reports and correct those before the publication. So really appreciate working through all of that. So again, here's my direct contact information. Thank you so much for joining the orientation today. I hope I answered some of your questions, but if you have any additional, we do have a few minutes left, so be happy to entertain any questions. Thanks, Vicki. While we're waiting to see if any other questions come through, I do want to share a couple of sessions that are going to be at conference for those who are going to be attending that in the next couple of weeks. We do have a maximizing the value of your benchmarking survey, and that's going to be on Sunday morning, and we have secrets to top performing practices. That'll be on Friday, right in the first session block for the conference session, so don't miss out on those because those are from your peers who are filling these surveys out as well, and from those who have been in sort of that top tier of practices who've participated in the survey. So those are going to be really great insight opportunities for you, and just to meet other people who have participated in the survey, and the only other thing I'll mention is that if you enjoyed this webinar and want to see what else we have coming up for the year, our full year of webinars is now on our website, and so you can go to aaoe.net slash events and check out what else we have coming up. Great. All right. Do we see any questions, Jessica? I have not seen anything come through. Okay. All right. Well, thank you, everyone. If you do have questions, you have contact information. You can always find us on the website. If you are at conference and you see me, I'd be happy to stop and talk to you for a few minutes about the benchmarking survey. Again, I've been working on the survey for many years, and I can also introduce you to some of our council members that will be in attendance at the conference, too. If you're not able to go to conference, please reach out if you have any questions, or if some of those resources don't give you all the answers that you need, please let us know, and we're here to help. The data analysts and benchmarking council members are also willing to help and connect with you as you have questions. Thank you so much for considering participating in the survey. I hope that you will submit this year and take advantage of free access to the data that you will get later this year, because those benchmarking metrics are so valuable as you make decisions in your practice. All right. Thank you so much, Vicki. Thanks for the presentation, and we look forward to seeing everyone around soon.
Video Summary
The video transcript is an orientation presentation on the AAOE Benchmarking Survey for Orthopedic Practice Management conducted by Vicki Sprague, PhD, Chief Integration Officer for AAOE. The discussion covers housekeeping notes for participants, use of the Q&A function, and resources available on the website for completing the survey. Detailed information is provided on various sections of the survey, including provider productivity and compensation, employee salaries, non-employee expenses, revenue reporting, payer mix, accounts receivable, ancillary services, physician recruitment, and other related data collection categories. The presentation emphasizes the importance of accurate data entry and aligning with survey instructions. Participants are encouraged to complete the survey before the deadline of July 15th to enable timely analysis and report generation. Additional sessions and resources related to benchmarking surveys are highlighted for further engagement. Vicki offers her direct contact information for inquiries and assistance.
Keywords
AAOE Benchmarking Survey
Orthopedic Practice Management
Vicki Sprague
Q&A function
Provider productivity
Compensation
Revenue reporting
Payer mix
×
Please select your language
1
English