Every high-performing DME program starts the same way, not with a product catalog, but with a foundation. This is that session.
A strong DME program does more than round out a service line. It improves patient access to care, elevates the patient experience, and creates lasting financial and operational value for the practice. In this opening session, Alek Johnson breaks down the foundational pieces of a compliant, efficient, patient-centered DME program: operational structure, provider engagement, and workflow design, drawn directly from building and running his own multi-site program.
Here's how the session runs. Alek opens with a focused 15 to 20 minute presentation grounded in real-world experience. Then the floor is yours. For roughly 30 minutes, you'll join Alek in a true roundtable to work through the questions that matter most to your practice. Come with your list ready; this is where you get specific.
Learning Objectives
This series is made possible with the support of Select Ortho.
Alek Johnson is Director of Cast Room & Durable Medical Equipment at Midwest Orthopaedics at Rush, based in Chicago, IL, where he leads multi-site DME operations across 7 clinic locations and 12 ASCs. He oversees programs including bracing, biologics, cold therapy, and injection workflows, with a focus on scalable growth, compliance, and patient experience. Alek has driven significant revenue expansion through standardized workflows and strategic vendor partnerships. He serves as a Senior Advisor within the Academic Orthopaedic Consortium (AOC) DME Leadership Group and collaborates with peers and industry partners to advance national best practices in DME.