Effective DME programs rely on meaningful data to guide decisions, improve operations, and demonstrate value to stakeholders. This session examines the key performance indicators, reimbursement trends, and financial metrics that leaders can use to monitor program health, navigate payer challenges, drive continuous improvement, and support long-term growth.
Learning Objectives:
- Identify operational and financial KPIs for DME programs.
- Understand common reimbursement and insurance challenges impacting DME performance.
- Use data to drive performance improvement and financial decision-making.
- Benchmark staffing, utilization, revenue, and reimbursement metrics.
This series is made possible with the support of
Select Ortho.
Speaker:
Alek Johnson, MHA
Director of Cast Room & Durable Medical Equipment at Midwest Orthopaedics at Rush
Alek Johnson is Director of Cast Room & Durable Medical Equipment at Midwest Orthopaedics at Rush, based in Chicago, IL, where he leads multi-site DME operations across 7 clinic locations and 12 ASCs. He oversees programs including bracing, biologics, cold therapy, and injection workflows, with a focus on scalable growth, compliance, and patient experience. Alek has driven significant revenue expansion through standardized workflows and strategic vendor partnerships. He serves as a Senior Advisor within the Academic Orthopaedic Consortium (AOC) DME Leadership Group and collaborates with peers and industry partners to advance national best practices in DME.