Building a Sustainable and Patient-Centered DME Program [AAOE DME Series Part 1/4]
Description
The best learning happens when you can hear how something works, then talk it through with peers who run into the same challenges you do. That is exactly what this four part roundtable series is built for.

A strong DME program does more than round out your service line. It improves patient access to care, elevates the patient experience, and creates lasting value for orthopedic practices. In this session, we will cover the foundational pieces of a compliant, efficient, patient-centered DME program - from operational structure to provider engagement to workflow development.

Here is how it runs. AAOE member and DME Director Alek Johnson opens with a focused 15 to 20 minute presentation grounded in his real-world experience. Learn more about him here. Then the cameras come on and the floor is yours. For roughly 30 minutes, you will join Alek in a true roundtable to work through the questions that matter most to your practice. Come with your list ready - this is where you get specific.

Learning Objectives:

  • Understand the strategic role of DME within orthopedic practices.
  • Identify operational requirements for launching or expanding DME services.
  • Recognize opportunities to improve patient experience while generating ancillary revenue.
This series is made possible with the support of Select Ortho.

Speaker:

Alek Johnson, MHA
Director of Cast Room & Durable Medical Equipment at Midwest Orthopaedics at Rush

Alek Johnson is Director of Cast Room & Durable Medical Equipment at Midwest Orthopaedics at Rush, based in Chicago, IL, where he leads multi-site DME operations across 7 clinic locations and 12 ASCs. He oversees programs including bracing, biologics, cold therapy, and injection workflows, with a focus on scalable growth, compliance, and patient experience. Alek has driven significant revenue expansion through standardized workflows and strategic vendor partnerships. He serves as a Senior Advisor within the Academic Orthopaedic Consortium (AOC) DME Leadership Group and collaborates with peers and industry partners to advance national best practices in DME.

Summary
Availability:
Registration ends on August 18, 2027
Location:
Online Meeting
Date / Time:
Aug 19, 2026 12:00 PM - 1:00 PM ET
Cost:
Member: $0.00
Non-Member: $50.00
Credit Offered:
No Credit Offered
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